The open-source development of plugins and themes by tens of thousands of committed “code-poets” is what makes it the ever improving technological organism that it is.
Unfortunately a side effect of this is the need to constantly update plugins and themes and the inevitable conflict of these various components sewn together from across the globe.
Sometimes this causes the website or Adminstration area to White Out. You login to add a blog post or update your latest event details, or add some video training to your members area and POW all white.
I call it the “White Screen of Paralysis” because it is nowhere as bad as the Windows “Blue Screen of Death”.
This hick-up is daunting to many bloggers. I nearly passed out the first time it happened to me the day before 2000 of my members were going to watch my latest video training. I contacted my server company and luckily they showed me how to fix it (even though many hosts refuse to support WordPress because it’s not theirs)
I’m here to assure you it’s not that bad and can be fixed within an hour.
Sometimes it does not affect the websites public appearance, and your readers may not even know it’s happened. Sometimes it does.
This may have been caused by a wordpress plugin or theme update (or more likely the lack thereof).
Here’s a simple method to try and fix it on your own:
*Firstly, before any fixes or updates always back up your database*
1. Login to the server via FTP (if you’re one of our clients, everything you need to do this is in your website “info” document)
2. rename the wp-content/plugins folder “plugins” by double-clicking on it, then change it to something like “plugins-disabled”, hit enter
3. login to your wp-admin (you may need to wait 1 minute to be able to get to the wp-admin screen)
4. go to Plugins
5. it should show they are all deactivated or appears to be no plugins
6. go back to your FTP windown and rename the plugins folder back to “plugins”, hit enter
6. login to your wp-admin and go the Plugins (again you may need to wait 1 minute before the plugins screen will show up correctly)
7. it should show all the plugins there, but deactivated
8. Update all plugins
9. Update your theme if needed
10. Update your version of WordPress
11. Troubleshoot which plugin(s) are causing the problems.
12. Activate the plugins you want one by one. Make a note of the name of the plugin before you activate it
13. If the screen goes white again after you activate a plugin, then you have a clue to the problem.
14. Go back and repeat steps 2 to 7
15. Make sure the suspect plugin is up to date. If it is a freebie plugin then this should be a simple update. If it a “paid-plugin”, ie. one that has a 1 year license for updates, then you may need to check your license is still valid. Go to the customer centre of the company that created the plugin and check.
16. Solution #1: If you don’t want to pay for a new license just leave it deactivated.
17. Solution #2: If you don’t absolutely need that particular plugin, then just leave it deactivated
18. Continue on from step 12, repeating the process by activating and checking each plugin one-by-one
19. Once you have all the plugins you want activated, check that your site is up and running and looks the same as before.
If your still encounter problems then Click HERE and purchase 1 hour of tech. support from us.
For no-cost, self-serve, tech. support or go on the WordPress forums.